Results
Numbers carry names here, or they carry a tag.
We publish the same seven numbers for every engagement. Until our first clients publish, every figure on this site is labelled as modelled. That is the standard.
Revenue generated—Modelled
Hours returned per week—Modelled
Cost reduced—Modelled
Leads recovered—Modelled
Manual tasks removed—Modelled
Response time—Modelled
Error rate change—Modelled
Published figures are excerpts from signed monthly reports
01
Case studies.
First named stories publish with our first clients. A case study here is an excerpt from a signed monthly report: a number, a client name and a period. We do not publish composites or anonymous wins.
- Revenue generated
- Revenue attributable to a system, from the client's own records, over a named period.
- Hours returned per week
- Staff hours no longer spent on the workflow, measured against the baseline.
- Cost reduced
- Direct cost removed (subscriptions, rework, overtime) against the baseline.
- Leads recovered
- Enquiries answered and booked that previously went unanswered.
- Manual tasks removed
- Steps in the documented workflow no longer done by a person.
- Response time
- Time from enquiry to first real reply, before and after.
- Error rate change
- Change in the error rate of the workflow's output, as defined in the brief.
Stop piloting. Start operating.
A 15-minute demo on your own business. You will see the Desk answer a customer, book the job and report back to you.